Terms and Conditions

General Terms and Conditions of Sale

1. Preamble

These General Terms and Conditions of Sale (GTC) define the rights and obligations between the seller Luxea garden, registered in the Trade and Companies Register, with its registered office in Paris, France, and the customer, in the context of the online sale of products marketed on the website https://luxea-garden.com/

2. Scope of Application

The GTC apply to all orders placed on the website https://luxea-garden/, whether the customer is a consumer or a professional, regardless of their place of residence or establishment.

3. Products and Prices

The products offered for sale, as well as their characteristics and prices, are presented on the website https://luxea-garden. Prices are indicated in euros, all taxes included (VAT). The seller reserves the right to modify prices at any time, but products will be invoiced at the rate in effect at the time the order is confirmed.

4. Order and Payment

The ordering process is described on the website https://luxea-garden/. The customer must provide accurate and complete information when placing the order. Payment is made online via [secure payment method]. The order will be considered accepted upon receipt of payment.

5. Delivery

Delivery times and costs are indicated during the ordering process. The seller undertakes to ship the order within the announced deadlines. Any customs duties and local taxes are the responsibility of the customer.

6. Right of Withdrawal

In accordance with current legislation, the customer has a period of [14 days] from receipt of the products to exercise their right of withdrawal. Return shipping costs are the responsibility of the customer.

7. Warranty

Products are guaranteed to conform to the specifications indicated on the website. In the event of a defective product, the customer may request a replacement or a refund.

8. Liability

The seller cannot be held responsible for direct or indirect damages caused by the use of the products sold. The seller's liability is limited to the amount of the order.

9. Data Confidentiality

Personal information provided by the customer is processed in accordance with the privacy policy accessible on the website https://luxea-garden.com/.

10. Applicable Law and Competent Jurisdiction

These GTC are subject to French law. In case of dispute, an attempt at amicable resolution will be sought. Failing that, the competent courts will be those of the seller's registered office.

11. Modification of the GTC

The seller reserves the right to modify these GTC at any time. Modifications will be published on the website https://luxea-garden.com and will apply to orders placed after their publication.

Done in Paris, France.

Luxea garden

Customer service

We offer professional after-sales service from Monday to Friday, 8 a.m. to 6 p.m.

Secure Payment

We use the latest technologies in the industry.

Home delivery

We ship your order within 24 hours. Free delivery.

Satisfaction guarantee

We offer a money-back guarantee on all our products.